Effective Date: 25 November, 2024

At ConsultHomeo.com, we strive to provide the best possible experience for our patients. Due to the nature of our services and products, the following return policy applies:

1. Non-Returnable Items

  • All medicines delivered through our platform are non-returnable as they are personalized and prescribed specifically for individual patients after a medical consultation.

2. Refund Policy

  • No Refunds: Refunds are not offered once medicines have been dispatched because we only deliver the medicine after the completion of doctor’s consultation. Our main service is online homeopathic consultation and we deliver medicine free of charge to patients after the completion of successful consultation on our platform. This policy aligns with our commitment to maintaining product integrity and our primary focus on providing consultations.

3. Exceptions

We are unable to accept returns or offer refunds except in the following cases:

  • Damaged Packaging: In the event of damage during transit, we will work with our delivery partners to address the issue.

For any exceptions, kindly provide proof (such as photographs of the product/package) and inform the delivery partner at the time of delivery if the package is already damage before you receive it.

4. Reporting Issues

If you experience any issues related to your order, contact us at:

Thank you for trusting ConsultHomeo.com for your homeopathic healthcare needs. We value your understanding of our policies, which are designed to ensure a seamless and responsible service experience.